Do 1 thing and do it well. Determine what that 1 thing is
March 2010
Different level of people operate at different levels
Look for weak trends and watch for Outliers
http://www.visibletechnologies.com/
Unified communication
Modular messaging
Cisco approach
SIP
Thinking
Move your organization thinking away from perfect towards good enough
Build things to change not to last
Establish quick wins within a methodology
Change
Change or Die, 8 out of 9 chose die
Need to explain why change will be better
When important and urgent clashes, urgent normally wins
Most people like getting new information from there direct boss
Need to encourage people to model new behavior and do not allow them to revert back
Innovation
Need to be open to innovation like a child mind
How could I learn to use this in 30 seconds or less without letting my preconceived ideas get in the way?
Change happens due to pain or gain
Lotus blossom brain storming
Randomly pull ideas together
Create scenarios
Create visual representations
Need deep social bonds
Conflict avoidance significantly slows getting stuff done and increase cycle time
Need candor with safety
Mindset, Skill set and Process
What you do not know still can kill you
Be a great host
IT as a competency center
Increase visibility
Resource network
Educated
Experts to sell
Tools and skill set
What are the key things we do well?
Need to be close to the business and be able to make a difference?
Offer tools in a tool box to solve problems
Do not be the firefighter who only offers a hose and an axe!
Document IT processes
April 2010
10 Gig
Virtual Desktops
Be aware of boot storms, i.e. first thing Monday morning
Storage and Hypervisor vendors questions
Does your IT staffing go up or down based on this selection?
Does your # of VMs go up or down?
How did the staffing need change?
WAN Optimization
< #1 Bandwidth
#2 Latency and chatiness
Storage, Server and Network components will continue to converge
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