Failing forward
Time to read
Sharing with group
So tired it hard to remember things on the fly
Sometimes you need to project cool and calm exterior even if you are not feeling that
Keep things in perspective
Do not get caught focusing to intensely on the immediate goal
Slow down and think
Loyalty that you should people in hard time normally pays huge rewards
Practice before presentation to ensure you remain ontime
Lead with the point
Improv Wisdom (see attached)
Try saying yes all day
How can I help
Show up and listen
Give up on laptop when I do not call the meeting
Accept being less efficient and focused
25 minute meetings
Accept I am competitive by nature
What is your purpose?
Use slides with images like motivational posters
Improv Workshop
Practice and internalize
Increase Comfort with Change
Deepen Relationships Though Adaptive Communication
Enhance Think-On-Your-Feet Creativity
Foster Seamless Collaboration
Mirror
Initially you need to establish norms for leading and following
Remember to consider others when transitioning from leader to follower
Dr Know It All
Have to be able to change your plans
Do not do unnecessary work if plans can change be flexible
Want to pay if forward
We Devalue connector words, substantive words are given focus
You can leverage the connector words to open possibilities
Focus on overall process
ABC
Watch out for responding too quickly – its not about being quickest
Sometime need to distract the left brain to remove the constraints we place on ourselves
I need to excersise to address health and stress issues
Learn to play the hand your deal
View everything as an offer
Practise so you can perform in the moment you are called to deliver
Washington
Users do not really care about how things work as long as they do
Put yourself in customers shoes
Suggestions
Focus on calendaring
Build in 5 second delay
Practice breathing before responding
Insight can come from many outside source
Look for staff who will challenge you
Foster an environment where diverse opinions know they will be heard
Need to protect my energy sources
Ask for advice
Color That
Use games situationally as its all about context
Do values session with team
Initiate ideas
Acknowledge ideas
Accept ideas
Build on ideas
Stay in the moment
Make mistakes
Focus on listenting and less on preparing a response
Run 2 top 10 goals list
1 ongoing
1 for the year
Politics and power
Teach team how to deal with politics
Need influencer power
People are promoted because
How well can they bring people together?
How much of a learner they are?
In conflict situations how well do they resolve it?
How well can they build teams?
How well do they facilitate learning?
Hire where you are weak
Need to learn to take other people perspectives
Guard time for self relfection
Transferring relationships can be most powerful thing
Only person you can change is yourself
You always have a choice, you choose your response
Need self observation, self control then selective behavior
4Ps
Power Assessment
Performance
Perception
Partnership
Whole Brain Thinking
Keep communication succinct
Know your power source
Do not just follow the chronology of the book but list the most important point
Trust
Centered leadership
Meaning
Managing energy
Postive
Framing
Engaging
Connectivity
Align with signature strengths
Delegate energy sappers
It matters how you present yourself
Need face to face for collaboration
Building relationships
Athenaonline.com
What’s going on in their world?
What’s important to them?
Am I listen to understand or listening to defend?
Have I clearly communicated my perspective?
Need to separate behavior from personality
Its all about CONTEXT
People can adopt several different behavior
You see what you want to see
Man’s Ultimate search for Meaning
Needs props for presentations
Increase our awareness and try and learn about the existing of the stuff we do not know anything about
Stop and breath
Bob Keefe – Mueller Water
Need to know IT backwards forwards and what you do not know LEARN IT
SFDC
Cognos
Oracle
Just do IT
Need to work on duality of role
People stuff I get
Technology stuff is always going to be a challenge
IT is exposed to every aspect of the business
Build trust within organization
Deliver mnore than is expected to earn customers trust
IT has foot and mouth disease
Skunkworks
Services has outcome not about technology
Service linked to revenue generating activity
What are we doing on account management?
Value is determined by the consumer, revenue however is not
Project manager can doable as
Service/account/realtionship managers
If the business has a target on cost, blend the cost and remove the target
Table stakes for IT are
IT acumen
Biz acumen
Trust
Brush up on finance
Curse of competency
Trust will lead to you having more do
Purposeful discontent – always look for opportunity
What else didn’t I do?
What more can I do?
Makes you dynamic
Be engaged with the business all the time
Populate and distribute our quick wins for Q2
Serena Frank
All leaders go through cruxible but they make you a strong leader
Is IT the provider of choice for IT needs?
Want to use just enough process to get by.
People process and tools
People are always first
Then stop them from spinning their weheels
Automate what can and needs to be done
People like working with people they like
Particularly if there is a compelling vision
You need a compelling vision
What motives you
Talk to June about ongoing book list
Mental toughness and mental energy
IF you are at your beak you can better take care of others
You are responsible for managing you energy
Personal brand
Authenticity is cruical
Remain humble
Need to have substance
What is your value prop?
Solve business problems
Chaos monkey
Remember your value prop will change over time
Achieve through others
Longevity
Versatility
Resilience
Agility
Attitude will make or break you
Your value is always at risk, commoditization of IT means you can buy an app
Emotions are contagious
SMART goals
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